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About Us
Return PolicyOur return policy is simple. You can return any item or all of your purchase within 30 days for a full refund, with no questions asked, providing the products are unused, retain their original packaging, label or tag and are ready for resale. Please remember that colors may vary due to monitor settings. Products damaged in shipment may be replaced or refunded depending on the product or availability. Shipping costs are not refundable.
Privacy StatementIn order to operate our internet store and reduce the risk of fraud, northcountryhome accents.com must ask you to provide us information about yourself and your credit card. Our sole interest is to complete a sale and purchase agreement with you. We will never ask for or provide your personal information in an E-mail. We take the privacy of your personal information very seriously and will use your information only in the processing of your purchase. We will not sell, rent or disclose your personally identifiable information or a list of our customers to anyone.For purposes of compliance with US Federal Reserve Regulation E, this Privacy Policy also serves as notice about how your account information is used and disclosed by us.
Customer ServiceWe are very serious about Customer Service. We know you can shop at many fine reputable stores on the internet. Our Privacy, Return and Shipping polices were carefully thought out to reflect the way we feel as customers and to help you feel comfortable doing business with us.Pricing. Our prices are fair and very competitive. Shipping costs can sometimes be prohibitive. We try our best to make the cost as accurate as possible. Our shipping cost is based upon the shipping weight and the distance from you to us. We also add a little for shipping supplies. We never include the cost of labor. Quality is a relative term. We think the quality of our merchandise is great. However, buying something through the internet or from a mail catelog may not always meet your expectation (see our return policy). We are very conscious of quality and value and sincerely believe you will be very happy with your purchase.
Contact Us northcountryhomeaccents.com is located in Melvin Village, New Hampshire. You can contact us at ncha@roadrunner.com, NCHA, P.O. Box 7, Melvin Village NH 03850 or 1(603)544-2535.
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